TERMS & CONDITIONS

Terms

Key Policies and Conditions of Sale

Trademark Scope Statement
These Terms & Conditions are aligned with DMA ONLINE®’s registered trademark for online retail services under Class 35. As an independent third-party online retailer, DMA ONLINE® facilitates the sale and delivery of goods sourced from a network of reputable suppliers and does not manufacture or brand the products listed unless expressly stated.

DMA ONLINE® offers a 14-day return-exchange-refund policy on all products unopened or unused and returned in its original condition. Customers must present original sales receipt for all returns and exchanges. This refers to only domestic customers within Australia.

Please note these special specifications:

1. Returns

1.1 Refunds will be credited back to the original method of payment. A deduction for merchant fees may apply if payment was made by card or other payment gateway.

1.2. All returns must be pre-approved by DMA ONLINE®. We reserve the right to reject refund claims where the product has been altered, assembled, or used in any way. A restocking fee of 20% may apply, unless the return is due to a fault or error on our part.

If you wish to return a product, a 20% restocking fee will apply unless:

  • The item is defective, damaged in transit, or does not match its description;

  • The return is required under Australian Consumer Law;

  • An exemption is expressly provided in writing by DMA ONLINE®.

To qualify for a waived restocking fee, customers must provide sufficient proof of the defect or issue (e.g., clear photos, videos, or DMA ONLINE®’s confirmation). DMA ONLINE® or a relevant third-party reserves the right to inspect and verify the condition of the returned product before approving a fee waiver.

1.3. Refunds will be processed only after the returned item is inspected by DMA ONLINE® or relevant third-parties. If the product is found to be ineligible for a refund (e.g., customer misuse, unauthorised modifications, incorrect assembly), the return will be declined, and the product will be sent back to the customer at their expense.

1.4. We are committed to resolving disputes amicably. If you believe a charge was incorrect, please contact our customer service team first to seek a resolution. Unauthorised or unwarranted chargebacks may result in the suspension of services and the recovery of disputed amounts through legal means where applicable. Customers who file a chargeback without prior contact may be responsible for any associated fees or administrative costs incurred by DMA ONLINE®.

Nothing in this clause limits your rights under Australian Consumer Law.

2. For damaged or defective merchandise return, we’ll refund the original price of the item.

3. The return policy does not cover damages caused by misuse, abuse, incorrect assembly, irregular maintenance and physical damages.

4. Please email us here to notify us of your intent to return the merchandise, please note the reasons why and include your transaction number. The buyer is responsible for the return shipping fees. A credit will be issued once the merchandise has been received.

5. In the case of damaged or defective merchandise please contact us within 24 hours of reception. No claims will be accepted after this time period.

6. All returns are subject to approval by DMA ONLINE®.

7. For international / overseas customers only: we do not accept exchange or refund once goods are in possession of cargo at airport. The international customer must accommodate / arrange for their own international freight shipping costs and indemnifies DMA ONLINE® against any loss or damage subsequent thereof sustained by the customer.

8. DMA ONLINE® reserves the right to refuse any return, exchange or refund under certain conditions including but not limited to change of mind decisions, where the item is in its new present condition and where no defects or damage is exist.

9. Where the product has been altered by the consumer or assembled or part-assembled and/or the product is unable to be disassembled and resold in good condition such as any permanent fixture or the use of builders bog, putty (or other material) that is used as a filler, glue or other joining/filling compound used typically with slate pool tables, we are unable to provide any refund or exchange.

10. If there is a sold out item we may offer you a similar item via electronic means which will include photos of any variation such as felt colour, design or other feature and to confirm such variation if any.

11. These terms are subject to amendment at any time by DMA ONLINE®.

12. Pool Table Dimensions Disclaimer:
Pool table dimensions may vary based on the manufacturer and design category. Industry standards for professional-grade pool tables are typically based on playing surface measurements. However, home-use tables may be classified based on external dimensions to account for their intended use and design. DMA ONLINE® strives to provide accurate product descriptions and dimensions on our website. If you have specific requirements regarding playing surface dimensions or external dimensions, please confirm these details with us prior to purchase to ensure the table meets your expectations.

13. Role of DMA ONLINE®
13.1. DMA ONLINE® collaborates with carefully selected suppliers to offer a wide range of quality leisure and lifestyle products. As an independent third-party retailer, we facilitate the seamless delivery of goods sourced from various manufacturers and distributors. This model allows us to maintain competitive pricing while providing a diverse product catalogue.
13.2. While we strive for accuracy and efficiency, unforeseen circumstances with supplier logistics may occasionally result in delays or product variations. Rest assured, you will be informed promptly should such instances arise. We are committed to resolving issues in alignment with our values of integrity and customer care. Learn more about our story and commitment to the community on our About Us page.

13.3. DMA ONLINE® does not design, manufacture, or directly alter the products offered on its platform. Where installation services are provided, these are offered as optional, separate services and may be performed by third-party contractors. DMA ONLINE® acts solely as a facilitator for such services and is not liable for any errors, omissions, or outcomes arising from work performed by these third parties unless otherwise required by law.

13.4. DMA ONLINE® disclaims any liability for representations made by external installers or service providers not directly engaged by DMA ONLINE®. Customers choosing to engage their own service providers do so at their own discretion and risk.

13.5. Class 35 Retail Scope These Terms are structured in accordance with DMA ONLINE®’s Class 35 trademark registration for online retail services. DMA ONLINE® acts strictly as a retail intermediary and does not represent itself as the manufacturer of any product unless expressly disclosed.

13.6. Fulfilment and logistics are coordinated through supplier networks with whom DMA ONLINE® maintains procurement relationships. While DMA ONLINE® is the retailer of record, physical goods may ship directly from the supplier’s facility.

14. Shipping and Delivery
14.1. General Terms
Orders will only be dispatched after full payment is confirmed.
Delivery timelines depend on your location and the product type. While we aim to meet all estimated timeframes, external factors such as courier delays may extend delivery times.

Products are delivered to the front door or garage at ground floor level. Additional services, such as moving items upstairs or into specific rooms, can be arranged for a fee.

14.2. Interstate and Remote Deliveries
DMA ONLINE® facilitates delivery through highly competitive freight options Australia-wide, including remote areas. For interstate orders, delivery may take 7–14 working days, subject to courier availability. Please contact us for precise shipping quotes if required.
For remote and non-metro locations, we recommend verifying shipping times with our team before placing your order.

14.3. Customer Responsibilities
To ensure a smooth delivery process, customers are required to ensure that someone is available to assist with unloading, especially for heavy or bulky items.
If you authorise delivery without being present, DMA ONLINE® and the courier will not be liable for theft, loss, or damage post-delivery.

14.4. Delivery disclaimer: For orders containing heavy or bulky items, customers must ensure that their delivery location can accommodate such shipments.

For the purposes of this clause:

  • Heavy means any item exceeding 25 kg;

  • Bulky refers to any item with dimensions exceeding 1.2m x 1.2m x 1.2m.

Delivery charges, special handling fees, and additional delivery requirements may apply to these items. Customers must review and accept any applicable fees before finalising their purchase.

15. Payment and Order Processing
15.1. We accept a variety of secure payment methods, including credit card, PayPal, and Zip Pay. All payments must be cleared before order processing.
15.2. Orders can be cancelled before dispatch without any penalties. However, once dispatched, cancellations are no longer possible.
15.3. If a payment triggers our security protocols, we may require additional verification. Orders flagged as suspicious may be cancelled, and the corresponding payments refunded.

16. Installation Services

16.1. DMA ONLINE® does not directly perform or supervise any installation services. Where installation is offered, it is facilitated through arrangements with the product’s supplier or their designated service provider. Where installation services are required, DMA ONLINE® facilitates the inclusion of installation fees as part of the customer’s total order. These services are fulfilled through third-party providers nominated by the supplier. DMA ONLINE® does not supervise the service and accepts no responsibility for scheduling or workmanship.

16.2. Customers must ensure appropriate site access and provide a suitable parking area for installation personnel. Failure to do so may result in additional fees or a delay in service.

16.3. DMA ONLINE® bears no liability for any errors, damages, or dissatisfaction arising from installations arranged independently by the customer or facilitated by third-party providers. All obligations, representations, warranties, or liabilities related to installation rest solely with the service provider.

17. Warranty
17.1. All products come with a standard one-year warranty covering manufacturing defects.
17.2. Claims for shipping damage must be reported within 48 hours of receipt. For smoother resolution, we recommend noting “Received as Damaged” on the delivery receipt if applicable.
17.3. Warranty exclusions: Misuse, unauthorised modifications, improper assembly, or failure to follow provided instructions are not covered under this policy.

17.4. The following types of damage are explicitly excluded from warranty claims:

  • Normal wear and tear.

  • Accidental damage caused by the customer.

  • Incorrect assembly, unauthorised modifications, or self-repair attempts.

  • Damage caused by external factors (e.g., weather, humidity, fire, flood, power surges).

17.5. If a customer modifies, repairs, or alters the product in any way, the warranty is immediately voided.

18. Liability

18.1. To the fullest extent permitted under Australian Consumer Law, DMA ONLINE®’s liability in relation to any goods sold or services facilitated is strictly limited to the amount paid for the specific product purchased.

18.2. DMA ONLINE® is not liable for any indirect, special, incidental, punitive, or consequential losses or damages arising from the use of, or inability to use, any product or service offered through this platform. This includes, but is not limited to, loss of business, profits, data, goodwill, or anticipated savings, even if advised of the possibility of such damages.

18.3. DMA ONLINE® provides access to products and optional services through third-party suppliers and service providers. Except where expressly required by law, DMA ONLINE® disclaims all liability for any damages or deficiencies arising from third-party fulfilment, delivery, or installation services not directly controlled by DMA ONLINE®.

18.4. This limitation of liability operates alongside all consumer guarantees under the Australian Consumer Law and does not seek to exclude or restrict any rights that cannot be waived under applicable legislation.

19. Additional Services
19.1. Special requests, such as expedited handling, tailored delivery options, or installation of large items (e.g., slate pool tables), can be arranged for an additional fee.
19.2. Contact our team to organise these services in advance to avoid delays or incomplete delivery.

1. Trademark Ownership & Usage Clause

20. Intellectual Property & Trademark Protection

20.1. DMA ONLINE® is a registered trademark under Australian law. The name, logo, and associated brand elements are exclusively owned by DMA ONLINE®. Unauthorised use, reproduction, or misrepresentation of our trademark is strictly prohibited and may result in legal action.

20.2. DMA ONLINE® operates as an independent third-party online retailer, offering a curated selection of branded products sourced through distributors and suppliers. We are not the manufacturer of the products sold on our platform unless explicitly stated. While we do not manufacture these products, our business name, DMA ONLINE®, is used to represent our platform and services.

20.3. Customers, resellers, and third parties are not permitted to use DMA ONLINE® branding, logos, website content, or marketing materials without prior written consent from DMA Online. This includes, but is not limited to, advertising, promotional content, and social media campaigns.

20.4. Any use or reference to DMA Online, DMA ONLINE, DMA Online®, or DMA ONLINE® (collectively referred to herein as ‘DMA ONLINE®’) and all stylistic or typographic variations thereof of the DMA ONLINE® mark in marketing, resale, promotional materials, or other commercial representations must not mislead consumers into believing that DMA ONLINE® is the designer, manufacturer, or authorised agent of the products offered on its platform. Unless expressly stated in writing by DMA ONLINE®, no such affiliation, licensing, endorsement, or authorisation by third-party manufacturers is to be inferred or implied.

20.5. DMA ONLINE® actively protects and enforces its registered trademark and associated intellectual property rights. Any unauthorised use, reproduction, modification, or misrepresentation of the DMA ONLINE® name, logo, branding, or related assets will result in legal action, including but not limited to injunctive relief, claims for damages, and the full recovery of legal and enforcement costs.

20.6. Third parties who falsely represent an affiliation with DMA ONLINE®, including through misleading sales tactics, online listings, or unauthorised branding, may be subject to civil and statutory claims under trademark infringement, misleading or deceptive conduct pursuant to the Australian Consumer Law, and the common law tort of passing off.

2. Brand Representation & Product Listings Clause

21. Brand Representation & Product Listings
21.1. DMA Online is an independent third-party retailer of branded products, sourcing through distribution channels where available. We are not directly affiliated with or officially endorsed by the respective brand owners unless explicitly stated.

21.2. No third-party is permitted to use the DMA ONLINE® name, trademarks, branding, or content in any manner that may mislead consumers or imply a formal association, endorsement, or partnership. This includes, but is not limited to, misleading product listings on online marketplaces such as eBay, Amazon, or similar platforms.

21.3. DMA ONLINE® actively monitors and enforces its intellectual property rights. Any person or entity found to be falsely representing an association with DMA ONLINE®, misusing its branding, or engaging in deceptive marketing or resale practices may be subject to legal action, including for trademark infringement, passing off, and claims for damages.

21.4. DMA ONLINE® does not authorise the resale of products purchased from our platform. Any onward sale is conducted independently by the purchaser, at their own discretion and without any endorsement, affiliation, or guarantee from DMA ONLINE®.

3. Disclaimer About the Australian Flag in Branding

22. Brand Logo & Australian Flag Disclaimer

22.1. The DMA ONLINE® logo incorporates the Australian flag as part of our business identity. This does not indicate that the products sold on our platform are Australian-made. We source high-quality products from a range of international and local suppliers. DMA ONLINE® acknowledges that the display of the Australian flag on product listings or marketing materials does not imply local manufacturing unless explicitly stated.

DMA Online complies fully with Australian Consumer Law, including the Australian Consumer Law (ACL) 2010 (Cth), ensuring that all product representations are accurate, non-misleading, and in accordance with country-of-origin claims regulations.

If a product is labeled as “Australian-made” or “Australian-owned,” this means it meets the legal criteria established under Australian Consumer Law.

22.2. DMA ONLINE®is an Australian-based business operating under Australian consumer law, but we do not claim to be the manufacturer of any specific product unless explicitly stated.

22.3. The unauthorised use of the DMA ONLINE® logo, brand name, or business identity by third parties, including competitors or unauthorised sellers, is strictly prohibited and may result in legal action for trademark infringement or misleading representation.

23. Product Representation Disclaimer

23.1. While DMA ONLINE® takes great care in presenting accurate product information, images, and specifications, minor variations may occur due to supplier updates, lighting, or monitor differences. Product images are provided for illustrative purposes only.
23.2. DMA ONLINE® is not the manufacturer of the products sold unless explicitly stated. As a reseller, we rely on supplier-provided specifications and cannot guarantee the accuracy of every detail. Customers are encouraged to contact us prior to purchase for clarification where exact specifications are critical.
23.3. We reserve the right to update product listings, pricing, and availability at any time without prior notice, including in response to errors, discontinuations, or supply chain fluctuations.

24. Supplier Fulfilment & Third-Party Logistics

24.1. In some cases, orders may be fulfilled and shipped directly by our third-party suppliers or manufacturers. While DMA ONLINE® remains your primary contact and seller of record, the fulfilment process may involve separate entities. We are not liable for delays, omissions, or damages arising from third-party logistics partners beyond our reasonable control. 
24.2. Customers acknowledge that certain packages may arrive in multiple shipments or from different origins, depending on stock availability and supplier warehousing.

24.3. DMA ONLINE® is not responsible for any delays, damages, or losses arising from third-party suppliers, fulfillment centers, or shipping carriers. Any issues with missing, delayed, or damaged shipments must be addressed directly with the courier.

24.4. If a third-party fulfillment partner ships an incorrect or defective product, DMA ONLINE® will facilitate a resolution, but we do not accept liability for third-party errors outside of our direct control.

25. Force Majeure

25.1. DMA ONLINE® shall not be held liable for any failure or delay in performing its obligations under these Terms where such failure or delay is caused by events beyond its reasonable control. These include, but are not limited to, acts of God, war, terrorism, pandemic, embargo, natural disasters, supplier insolvency, or government-imposed restrictions. DMA ONLINE® is not liable for delays even in refunds, shipping, or warranty processing caused by such events.
25.2. In such events, we will make reasonable efforts to notify customers and fulfill our obligations as soon as practicable.

26. Curated Package Disclaimer

26.1. DMA ONLINE® offers pre-configured product packages for convenience. These packages consist of individual items sourced from various third-party manufacturers and retailers and curated into a single offering by DMA ONLINE®.
26.2. While all efforts are made to ensure compatibility and visual coherence, DMA ONLINE® is not responsible for minor brand variations, packaging discrepancies, or component-level differences unless materially impacting product use or function.

27. Customer Agreement & Acknowledgment

27.1. By placing an order with DMA ONLINE®, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, including our role as an independent third-party retailer, our warranty limitations, and return/refund policies.
27.2. You also acknowledge that you have verified all essential product specifications and delivery conditions prior to confirming your purchase.

28. Governing Law

28.1. These Terms & Conditions are governed by and construed in accordance with the laws of the State of New South Wales, Australia.
28.2. By using our website or purchasing from DMA ONLINE®, you irrevocably submit to the exclusive jurisdiction of the courts of New South Wales for any disputes arising under or in connection with these Terms.

29. Dispute Resolution
29.1. DMA ONLINE® is committed to resolving disputes in a fair and timely manner. Before commencing formal legal proceedings, the parties must make reasonable efforts to resolve any dispute or claim arising out of or in connection with this Agreement, including any alleged breach or intellectual property matter, through good-faith negotiations.

29.2. If the dispute cannot be resolved within 30 days of written notice from one party to the other, the parties may, by mutual agreement, refer the matter to non-binding mediation administered by an independent mediator appointed jointly by the parties.

29.3. Nothing in this clause limits, restricts or delays either party’s right to commence legal proceedings at any time, including for claims involving intellectual property infringement, injunctive relief, or damages.

29.4. This clause does not affect any party’s right to seek urgent interlocutory, injunctive, or equitable relief in any court of competent jurisdiction.

29.5. For clarity, the parties agree that this clause does not limit or exclude any statutory or common law rights or remedies, including the right to claim damages or any other relief available under law.

29.6. Customers or any third-parties agree that any disputes arising from these Terms & Conditions shall be exclusively governed by the laws of New South Wales, Australia, and resolved in NSW courts.

29.7. Customers or any third parties initiating legal claims outside of NSW, Australia, agree to immediately reimburse DMA ONLINE® for all legal costs incurred in responding to such claims.

29.8. Trademark Use Reminder: Any unauthorised reference to DMA ONLINE® in a commercial context—whether explicit or implied—may constitute trademark infringement and will be pursued under Australian law.

30. Severability

30.1. If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable for any reason, that provision shall be deemed severed from these Terms and shall not affect the validity or enforceability of the remaining provisions.
30.2. The remaining provisions shall continue in full force and effect as if the severed provision had never been part of these Terms.

31. No Manufacturer Affiliation Disclaimer

DMA ONLINE® is an independent third-party retailer and is not directly affiliated with or officially endorsed by any product manufacturers unless explicitly stated. Any brand names used on this site are for identification purposes only and remain the property of their respective owners.

Additional Terms 

All tables sold on DMA ONLINE® are delivered in boxed form and require assembly. Many of our customers enjoy the DIY experience. However, for more complex products—such as slate pool tables—assembly may be more advanced. In such cases, customers may request information about installation services. These services, where available, are offered by external third-party contractors or the original suppliers. Additional fees may apply, and service availability depends on your location.

DMA ONLINE® facilitates delivery through highly competitive freight options via trusted third-party carriers across Australia. Please send us your postcode and suburb for a tailored shipping quote.

Delivery is arranged via our trusted courier partners and reputable carriers including Toll, TNT, Hunter Express, Allied Express, and others.

Standard delivery is to the front door or garage at ground-floor level. If additional delivery assistance is required (e.g., upstairs or into specific rooms), please let us know in advance—additional fees may apply.

Please allow approximately 3–10 working days for handling and shipping. Dispatch typically occurs within 3 business days. For pre-orders, DMA ONLINE® can secure your item upon payment and schedule delivery when back in stock or at a preferred future date.

Please confirm your delivery address and best contact number with us after checkout.

Due to the size and weight of certain products, an able-bodied person must be present at the delivery location to assist with unloading.

DMA ONLINE® is proud to be an Australian-owned business. While our logo includes the Australian flag, this is a representation of our national identity as a local retailer—not a statement that all goods are Australian-made. Our curated collections include high-quality products sourced globally through trusted Australian-based suppliers and distribution networks.

Information About Installation Services Offered by Suppliers

DMA ONLINE® operates strictly as an independent third-party online retailer. While certain products listed on our platform may include the option for installation services, such services are not performed, managed, or subcontracted by DMA ONLINE®. Where installation is provided, it is arranged directly through our suppliers or their nominated third-party contractors.

Customers are required to provide a suitable parking space for the installation service. If no parking space is provided, additional charges may apply. Installers need access to a close and convenient place to park to move the table to your desired location without having to carry the table over a long distance.

Generally, the waiting period for pool table installations is approximately 2–3 weeks after full payment has been received. In some cases where the pool table is being custom made or other reasons due to installer availability or logistics, it may take longer than 2-3 weeks. Additional charges may apply for urgent or specified time assembly services.

Issues relating to a pool table installation where the customer has contracted their own installer are limited to the customer and their chosen installer. This may include issues relating to how the installer lays the felt, which is outside our control. Our suppliers’ installers are proficient at laying the felt and aim to ensure 100% customer satisfaction.

Installation services are available around the NSW, VIC, and QLD metro areas only. In other states, customers typically engage their own installers to install the slate tables. DMA ONLINE® is not responsible for the skill or lack thereof in applying the slate, felt, or other parts by these installers. If any of our items are damaged or faulty, we will do our best to immediately remedy the situation and provide replacements where practical.

Third-Party Installation Disclaimer

DMA ONLINE® is a registered trademark operating within the scope of a third-party online retail service under its Class 35 trademark registration. While some products may be available with installation options, such services are arranged independently through suppliers or their appointed service providers.

Where installation is selected, it is coordinated by the relevant supplier or contractor. DMA ONLINE® is not responsible for the scheduling, management, or execution of the service and does not act as the installer.

Customers acknowledge that all obligations, workmanship, warranties, or liabilities relating to the installation service rest with the appointed service provider. DMA ONLINE® facilitates this process as part of its retail offering but assumes no responsibility for installation outcomes not directly performed by us.

This disclaimer is provided to ensure transparency and to confirm DMA ONLINE®’s operation as an online retail intermediary in accordance with its registered trademark for online retail services under Class 35.

 Warranty

Statutory Consumer Guarantees
Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

All products are under one year warranty.

All of our merchandise are under excellent and strict quality control. However, if there is a manufacturer fault, please inform us within 3 days of receiving merchandise. We’d like to offer an exchange or replace the faulty part.

Items damaged during shipment will be replaced. Please sign “Receive as Damaged” on consignment note so that we can file a claim with courier company..

Damages caused by misuse, abuse, incorrect assembly, irregular maintenance and physical damages are not covered in the warranty.

There will be a non-refundable 20% restocking fee for all other returned items (unless there was an error on our part). Return shipping will be paid by the buyer and a refund will be initiated within 3-5 business days of receiving returned item.

Yacht Escrow Facilitation Terms

(Effective as of 7 May 2025)

1. Introduction
These terms apply specifically to users of DMA Online®’s yacht transaction facilitation services. By engaging DMA Online® to assist with the coordination of yacht-related transactions, you agree to the terms below in addition to our general Terms & Conditions.

2. Nature of Services
DMA Online® operates strictly as an independent online retailer and transaction facilitator, offering optional coordination of third-party escrow arrangements for private yacht sales between buyers and sellers. We are not acting as a broker, financial adviser, or agent for either party.

3. No Legal Advice
The information, templates, and correspondence provided by DMA Online® are intended for informational and operational purposes only. Nothing on this website or provided during the course of any facilitation should be construed as legal, financial, or professional advice. Users are strongly encouraged to seek their own independent legal advice before entering into any binding transaction.

⚠️ Disclaimer: While DMA Online® is led by a legally trained operator, we do not operate as a law firm, and our services are not a substitute for independent legal advice. No solicitor-client relationship is created through your use of this service.

4. Escrow Arrangement
DMA Online® may, upon request, recommend a licensed third-party escrow provider for the safe handling of transaction funds. However, DMA Online® is not affiliated with, nor responsible for, the performance, conduct, or security of any external escrow provider. You accept full responsibility for reviewing the escrow provider’s terms and conditions before proceeding.

5. Payment of Commission or Fees
Where agreed in writing, DMA Online® may receive a facilitation or coordination fee from one or both parties, which will be disclosed transparently and agreed upon prior to commencement of any services. This fee does not relate to legal services and is strictly in exchange for digital administration and platform-based coordination.

6. No Guarantee of Outcome
DMA Online® does not guarantee the successful completion of any transaction facilitated. The buyer and seller remain solely responsible for performing their respective due diligence, inspections, and negotiations.

7. Indemnity
You agree to indemnify and hold harmless DMA Online®, its directors, contractors, and agents from any claims, losses, damages, liabilities, or expenses arising out of or in connection with:

  • Your reliance on any information provided by DMA Online®;

  • The conduct of any third-party escrow provider;

  • The performance or non-performance of any buyer or seller.

8. Jurisdiction
These Terms are governed by the laws of New South Wales, Australia. By using our services, you agree to submit to the exclusive jurisdiction of its courts.